Engage users and expand your audience with a strategic social media engagement strategy.
Social Media Process
Our social media marketing process ensures that your business gets a social media marketing campaign specifically tailored to your business' goals.
Learn about the client's business, website, social presence, and competitors in order to provide clear documentation to be used throughout all other stages of the project.
Define client information and business goals, along with all required information to create appropriate documentation for all social media marketing efforts
Use ad tools to identify audience sizes based on keywords, interests, and influencers
Define competitors across all social media platforms, identify the networks they’re active on based on industry keyword research and client interviews
Create baseline for current social performance based on analytics data and social media monitoring
Create a comprehensive Social Media Marketing strategy and project plan that clearly outlines deliverables and measurable business goals for social media profiles and sharable content
Document actionable plan and a social media strategy to develop or optimize profiles for engagement
Create rules for engaging with users in and out of the client's social community. Develop plan to reach out to influencers to leverage their networks for content distribution
Produce measurable short and long term goals when marketing on social media and evaluate campaign performance
Create a content calendar that highlights the content that will be used for each social media campaign, and aligns with company branding
Develop an advertising plan and budget for appropriate networks. Make sure to define the object of each portion of the plan, whether that is community growth, community engagement, lead generation, conversions, or something else
Implement recommendations from the Profile Strategy & Content Strategy phases to hit campaign goals
Brief Content Implementation
Keep in line with content strategy and social media marketing best practices, and distribute content to appropriate networks
Implement advertising campaigns that align with social media strategy and promote brand recognition. If necessary, adjust the strategy to stay in line with client budget
Social media management tactics will follow the engagement strategy and allow for interaction and engagement with users and influencers
Analysis & Reporting
Provide regular reporting that includes analysis of campaign performance, KPIs, and goal tracking and adjust project plan based on results
Monthly Performance Report
Document current standing of goals, campaign metrics, tasks completed, and plan for the following month in terms of social media management
Comprehensive overview of social media campaigns and adjustments to the project plan based on the results found on each social media platform
We Leverage Social Media to Engage Your Audience and Increase Sales
Engage Customers in Meaningful Conversations
Businesses can't afford to be arrogant. In the age of social media, businesses must be open to discussions with their customers. It is important to find out what they like, what they hate, and what fresh ideas they may have.
Provide Instantaneous Customer Service
Social media allows companies to instantaneously deal with customer service issues. This can be done directly, by offering clear channels of communication for customers to register complaints, concerns, and suggestions. It can also be done proactively, by monitoring what people are saying about your brand online
Engage Visitors by Having them Contribute Content
A great way to engage the public is to have them directly contribute content through a social media platform. When done correctly, this tactic can help engage customers and potential customers and help create new sales and greater brand awareness.
Provide Exclusive Offers & Discounts to Your Audience
People are always looking for the best deals online. Social media gives businesses an opportunity to provide exclusive promotions to their most loyal customers. Not only do you reach a captivated audience with each offering, you can also measure the success of the campaign by having social media tracking analytics in place.
Put a Human Face on a Big Company
Huge corporations can seem monolithic and impersonal to the general public. By putting a human face on a company, you can tear down the barrier between yourself and your audience and make yourself far more accessible to the general public
Social Media Integration
Social Media Marketing offers great advantages when it comes to targeting a brand's target audience. There are a number of techniques you can use to efficiently reach your desired audience
- Easily share content through Twitter, Facebook, and hundreds of other Web 2.0 websites
- Effortlessly create site accounts and logins with Facebook Open Graph
- Quickly create bookmarks to your site through use of readily available social media tools
- Leverage influential capabilities of social media by integrating Facebook on ecommerce websites
Channels for Social Media Integration
Account Login / Registration
Examples of Social Media Integration
A women's online magazine wishes to better connect its users to each other and make it easier for them to login and share stories and comments with the rest of the world.
Blue Fountain Media integrates both Twitter Connect & Facebook Connect (now called Open Graph) to allow users to log in using either system. Now readers can easily “Like” stories, notifying their friend automatically. Readers can also connect with other Facebook users who read similar stories.
Social Media Mistakes
Social networking and blogging are two of the most popular online activities, beating out other online actions like personal email. 67% of global users visit member communities and 10% of all time spent on the internet is on social media networks. On a daily basis, individuals are likely talking about your company and its branding.Taking the time to listen, and conduct thorough social media monitoring is important to any successful social media effort.
Ignoring It All Together
People are connected to each other more than ever before on social media platforms, engaging in conversations about your brand and industry. As a result, it's no surprise that social media campaignscan be a bit overwhelming, but if you stay clear of these common mistakes you'll be well on your way to effective social media marketing.
Assuming Social Media Is A Cheap And Fast "Miracle Pill"
Entrepreneurs want everything (brand awareness, recall, more word of mouth, more business) and they want it fast. Digital marketing takes patience and timing. You can't join an online social network and derive any value from it unless you take the time to meet the right people, connect, share, build, grow, and create a cohesive social media strategy.
Assuming That Anyone Who Grew Up With The Internet is Capable of Devising, Executing, and Maintaining a Social Media Campaign
It's not about technology or if you grew up in the digital age (even though you may have an upper-hand) but about effective strategy. There is no one size fits all, and ultimately it's not about “What are we doing in XXX social media network?” but about why should you be in that social media network. It's about settling on YouTube over Facebook, or focusing on a blog instead of Twitter. Any good business should focus on adding value to their consumers where they already 'reside' digitally.
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